Frequently Asked Questions

  • How do I contact Weather Scope Support?

    You can contact us via email ([email protected]). We will respond as quickly as possible. We monitor support channels between 9 AM - 9 PM eastern standard time.

  • What is WeatherScope?

    WeatherScope is a comprehensive weather radar and forecast app designed to provide users with real-time global precipitation data, storm tracking, hurricane updates, and more. With its advanced features like AI-curated daily summaries and NEXRAD radar technology, it aims to offer a seamless and intuitive weather experience.

  • Is WeatherScope free to download?

    Yes, WeatherScope is free to download. We offer premium features, such as the Hurricane Tracker and Aviation Overlays, which can be unlocked through a subscription.

  • Which platforms support WeatherScope?

    WeatherScope is available for both iOS and Android devices.

  • How does the AI-driven daily weather overview work?

    Our AI-driven daily weather overview analyzes vast amounts of weather data to generate concise and informative summaries, ensuring users receive top-tier insights every day.

  • How does the real-time radar feature function?

    Our real-time radar is powered by advanced NEXRAD technology, which provides real-time global precipitation data, allowing users to track everything from light rain to intense storms with precision.

  • What regions does the Air Quality feature cover?

    The Air Quality feature covers supported regions in the CONUS (Contiguous United States).

  • How accurate is the hurricane tracker?

    Our hurricane tracker integrates data directly from the National Hurricane Center, ensuring that users receive the most accurate and up-to-date information on storm paths and wind speeds.

  • The app isn't updating the weather. What should I do?

    Ensure your internet connection is stable and that location services are enabled for the app. If issues persist, try restarting the app.

  • Why is there a discrepancy between the app's forecast and what I see on other platforms?

    Weather forecasts are based on various predictive models and data sources. Different platforms might use different models, leading to slight variations in forecasts.

  • How does the premium subscription work?

    Our premium subscription unlocks advanced features like the Hurricane Tracker, Aviation Overlays, and more. It's designed to offer users an enhanced weather tracking experience. For pricing and subscription terms, please visit our in-app subscription page.